GENERAL CONDITIONS OF SALE
Name: Under these General Conditions of Sale, the name SHARING refers to both the brand SHARING and the company SHARING SAS. The company SHARING SAS, located at 3 rue Barbette, 75003 Paris, is the organisation that sells the products purchased on the site www.sharing-boutique.com.
Orders placed on the site are reserved exclusively for end buyers, whether individuals or companies. Any resale for commercial use is strictly prohibited.
This Internet sales system complies with the requirements for distance selling (articles L111-1, L113-3 and L121-18 et seq. of the French Consumer Code). It being explicitly stated that SHARING does not use any form of canvassing, either by telephone or by any other means. As a result, the provisions of the Consumer Code applicable to door-to-door sales, in particular articles L.121-21 et seq. and L.121-27 of the Consumer Code, are not applicable to transactions covered by the aforementioned General Conditions of Sale.
These General Conditions of Sale, which the customer declares to have read before confirming an order, are deemed to be accepted upon confirmation of an order. SHARING reserves the right not to proceed with orders from any person who is not a final buyer or with any orders that do not comply with its commercial policy as defined herein. The General Conditions of Sale may be modified in the event of changes to the legislative or regulatory framework and/or in accordance with any updates to SHARING's commercial policy. These will apply as soon as they are published on the site www.sharing-boutique.com, without prior notice or validation.
ARTICLE 1 – AVAILABILITY
All of the products presented are offered while stocks last. As these are unique products, a confirmation regarding the availability of the product will be sent as soon as possible. If necessary, in case of unavailability of the product, the customer will be reimbursed for the entire order, without any cost or damage of any kind being invoked due to the delay.
ARTICLE 2 – ORDER
The contract is deemed to be concluded when SHARING receives the confirmed order in full, with electronic payment and after verification of the accuracy of the information provided. It is requested that customers read the General Conditions of Sale carefully before placing an order. By sending an order form electronically, you are unconditionally accepting these terms and thereby agreeing to comply with them.
Photographs, drawings and descriptions of the items offered for sale on the website are not contractually binding and are merely indicative. Customers wishing to obtain detailed information can send an email to email@example.com
In addition, as is the case in artisan creations, the items may present irregularities in finish, differences in size and/or gemstone hues that are inherent to this type of production, and which cannot be considered as defects. The Company cannot be held liable and the validity of the order is not affected.
During the first order, the customer must open a customer account and fill out the mandatory fields for his order to be processed.
In accordance with Article 1369-2 of the French Civil Code, the customer is able to verify the essential elements of his order before final confirmation, and if necessary correct it in the event of an error. The sale is then confirmed by email but will not be considered final until after the confirmation has been sent by SHARING.
Pursuant to article L.122-1 of the French Consumer Code, SHARING may refuse any non-compliant orders that are intended for a non-final consumer or in the case of a customer who has not paid for a previous order. Similarly, as a retailer, SHARING may refuse orders in abnormally large quantities.
In the event that the debit of the amount due by the customer proves to be non-recoverable for whatever reason, the sale will be immediately and automatically cancelled and the provisions of Article 1341 of Civil Code shall not apply, as they do not include sales concluded remotely by SHARING.
ARTICLE 3 – PRICES AND PAYMENT
Product prices are expressed in Euros, all taxes included, excluding shipping costs. All orders must be paid in Euros. SHARING reserves the right to change its prices at any time, however products will be invoiced based on the exchange rates in effect at the time of order entry, subject to their availability. Payment is made by debit or credit card. The items remain the exclusive property of SHARING until full payment of the price plus delivery cost is made by the customer. The risks of the shipped goods are transferred to the customer upon receipt of the order by the Customer. For orders shipped outside of mainland France, the customer will act as the importer of the items concerned. For any orders received from countries outside of the European Union, prices will be calculated without taxes. Possible customs duties or other taxes or duties may be payable, it being specified that they are not part of the price presented on the site www.sharing-boutique.com. It is therefore the sole responsibility of the customer both in terms of declarations and payments to the competent authorities and bodies.
Payment for purchases is made by debit or credit card. We accept the following cards:
CB, VISA, Eurocard and Mastercard, American Express
The order will be considered effective following approval of the payment centre.
If the bank refuses, the order will be automatically cancelled.
By debit or credit card: Payment is made via the secure banking server of our banking partner.
Non-payment: sharing-boutique.com reserves the right to refuse to deliver to or to honour an order from a consumer who has not fully or partially settled a previous order or with whom a payment dispute is in progress.
ARTICLE 4 – APPROVAL
Data recorded by SHARING during validation of the order constitutes proof of all transactions entered into between www.sharing-boutique.com and its customers. Data recorded by the payment system constitutes proof of financial transactions.
ARTICLE 5 – DELIVERYProducts ordered on the site www.sharing-boutique.com are deliverable under the conditions provided for in these General Conditions of Sale. Deliveries will not be made to PO Box or Cedex addresses. It is also important to include any necessary additional information (building, floor, staircase, access code).
For orders outside mainland France, contact us at firstname.lastname@example.org to confirm shipping costs. Delivery rates vary according to the weight of the item and country of destination. A confirmation email is sent after shipment of your order, as well as the Colissimo tracking number.
The delivery time varies between 3 and 6 working days. This is not contractually binding taking into account shipment times and occasional restocking with suppliers. Shipments are secure, require a signature, and are insured.
If you have not received your item(s) within 10 days, please inform us at email@example.com. Any complaint made after 15 calendar days following the confirmation date of the order cannot otherwise be considered. Goods must be duly checked in the presence of the delivery person. Should any anomaly be noted (opened package, damaged product, etc.), this must be reported on the delivery note and reported to customer service by email.
Deliveries are made:
by direct delivery of the goods to the buyer; the delivery time indicated when the order is logged is given for information purposes only and is in no way guaranteed. Consequently, any reasonable delay in the delivery of the products shall not entitle the buyer to:
compensation for damages;
cancellation of the order.
The customer shall bear the carriage risks in full.
In case of missing or damaged goods during carriage, the buyer must make all the necessary reservations on the order form at the time the goods are received. These reservations must also be confirmed in writing within five days of delivery, by registered letter with acknowledgement of receipt.
ARTICLE 6 – RETURNS/EXCHANGE/ASS
ARTICLE 6.1 Returns
SHARING provides quality products. In case of non-compliance or dissatisfaction, the customer may return the delivered items ordered online within seven days of their delivery date, in their original packaging, in full and accompanied by a copy of the invoice, to the following address: SHARING, 3 rue Barbette, 75003 PARIS. The customer must ensure that he has proof of this return and therefore send it by registered mail or any other form of carriage that provides delivery on a specified date against signature. All costs and risks of return remain the responsibility of the customer.
Items that are returned in a incomplete, damaged, soiled, or worn condition by the customer, or more generally, that do not make it possible for item to be re-sold by SHARING as in new condition, will not be refunded or exchanged, and will be returned to him by post.
Return costs are the responsibility of the customer. In the case of an exchange the costs of sending the new jewellery will be borne by us.
Refunds will be processed in the same way as the origin payment was made and within a maximum of thirty (30) days following receipt of the returned item. SHARING reserves the right to deduct any bank charges from the refund that have been incurred due to the payment method presented. Items returned damaged or incomplete will not be accepted and will be returned to you in their current state, at your expense. Promotional or sale products will not be exchanged or refunded.
ARTICLE 6.2 SAV
In the event of a defective product, the Customer may return the product to our after-sales service at SHARING, 3 rue Barbette, 75003 Paris. Before sending the product to us, the Customer undertakes to send an email to firstname.lastname@example.org with a photo of the damaged item of jewellery accompanied by the invoice, the warranty card and a description of how it has been damaged, to see if the product is repairable.
SHARING will thereby confirm to you by email if it is repairable or exchangeable and whether or not you are able to return the product.
It will be up to the Customer to keep all proof of this return, the means and specific date for this shipment.
Goods are returned at the expense and risk of the Customer (it is therefore advised to declare the value of the goods and take out insurance to cover these risks). It is advisable to return them by registered mail to SHARING, 3 rue Barbette, 75003 Paris.
Upon receipt of the product by after-sales service, and if it is repairable or exchangeable, SHARING will return the product to you at its expense within 2 to 3 months except in exceptional cases where the repair would require a longer period.
In the event that the defective product returned to SHARING cannot be repaired, an identical product will be sent if it is advertised in the catalogue, or reimbursed if it cannot be repaired.
These provisions only apply in the event of a proven defect; they do not apply in the event that the defect has resulted from improper handling or other action detrimental to the product brought about by the customer.
Any repairs that fall outside the framework mentioned on the warranty card will be invoiced at up to €25 for bracelets, €30 for anklets, €35 for short necklaces and Loopy bracelets and €50 for Tibetan and Holy necklaces.
Chargeable work carried out by the after-sales service is guaranteed for a maximum period of 1 year from the date of purchase for bracelets, anklets and short necklaces. Beyond this date SHARING will not accept the item for repair.
Repairs for the Tibetan and Holy collections and drop bead necklaces are unlimited at a rate of €50.